Symposium OS is an AI-powered event management service operated by Saffron Ryland. Our website address is https://symposiumos.com. For any privacy-related queries, contact us at saffron@symposiumos.com.
We collect personal data that you provide directly to us through our website forms and email communications:
We process your personal data on the basis of legitimate interest (responding to enquiries and providing our services) and consent (for analytics cookies, which you can accept or decline when visiting our site).
Form submissions are processed by Web3Forms and delivered to our email. We do not store form submission data on our website server. Client project data is stored securely in Google Workspace and our client portal (SuiteDash), both of which use encryption in transit and at rest.
We use the following third-party services that may process your data:
Our website uses cookies only if you accept them via the cookie consent banner. If you accept, Google Analytics cookies are placed to help us understand how visitors use our site. If you decline, no non-essential cookies are set. You can change your preference at any time by clearing your browser cookies and revisiting the site.
We retain enquiry data for up to 12 months after your last interaction with us. Client data is retained for the duration of our working relationship and for up to 24 months afterwards for reference and legal compliance. Analytics data is retained for 14 months (Google Analytics default).
Under UK GDPR, you have the right to:
To exercise any of these rights, email us at saffron@symposiumos.com. We will respond within 30 days.
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
We may update this privacy policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.
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